Job Details

Job Purpose

To build scientific credibility and advocacy for our portfolio among healthcare professionals across Kenya and East Africa. The Medical Affairs Manager / MSL is the scientific face of the company — engaging doctors, pharmacists, nutritionists, and other HCPs with accurate, evidence-based information; training the field force on medical content; reviewing claims for scientific accuracy; and building a network of key opinion leaders who support HCP recommendation of the portfolio across OTC and nutrition products, prescription medicines, and medical devices.

Key Responsibilities

1. Scientific Engagement & KOL Development

• Identify, map, and engage key opinion leaders and influential HCPs across relevant specialties — general practice, paediatrics, gynaecology, nutrition, pharmacy, and others.

• Conduct scientific exchanges, presentations, and round-tables, communicating evidence accurately and in a balanced manner.

• Build long-term, trust-based relationships that drive advocacy and HCP recommendation of the portfolio.

• Organise CME sessions, symposia, webinars, and clinic presentations in line with accreditation requirements.

• Gather field insights — clinical trends, unmet needs, competitor scientific activity — and translate them into business recommendations.

2. Medical Content & Evidence

• Develop scientifically accurate content: product monographs, detail-aid sections, FAQs, objection-handling guides, and training materials.

• Review clinical literature and guidelines, and maintain an up-to-date evidence library for each priority brand.

• Translate complex scientific data into clear, compliant messages for different audiences.

3. Medical Review & Compliance

• Review promotional materials for scientific accuracy, ensuring only approved, evidence-supported claims are used, in coordination with Regulatory Affairs.

• Respond to unsolicited medical information requests with accurate, referenced answers within agreed timelines.

• Support pharmacovigilance by recognising and forwarding adverse events and product complaints encountered in the field.

4. Field Force Training & Support

• Design and deliver medical training for representatives, including product knowledge and competitor differentiation.

• Assess representative knowledge and coach on scientific detailing quality through joint field visits.

• Act as the escalation point for medical and technical questions beyond representatives’ authority.

5. Launch & Commercial Support

• Provide medical input into launch plans, brand strategies, and campaign development.

• Represent the business at conferences and professional events, and coordinate advisory boards where required.

6. Planning & Reporting

• Develop an annual medical affairs and KOL engagement plan aligned with commercial priorities.

• Prepare a monthly report covering engagement activity, training delivered, and field insights.

• Manage assigned medical affairs budgets, materials, and sponsorships responsibly

Key Performance Indicators

Performance Area	Indicative Measures
KOL engagement	Number and quality of KOL/HCP scientific interactions; coverage of priority specialties; advocacy development against plan.
Medical education	CME sessions, symposia, and presentations delivered; attendance and feedback scores; accreditation compliance.
Field force capability	Training sessions delivered; representative knowledge-assessment scores; joint field visits completed.
Medical content	Quality, accuracy, and timeliness of medical materials and evidence libraries; material review turnaround.
Medical information	Response rate and turnaround for medical information requests; quality and compliance of responses.
Insights & reporting	Quality and actionability of field insights; timeliness of monthly reporting; budget adherence.

Qualifications and Experience

• Medical doctor (MBChB or equivalent) strongly preferred; candidates with degrees in Pharmacy, Nursing, Nutrition, Biomedical Sciences, or a related health-science field with strong scientific credibility will also be considered. A postgraduate qualification is an advantage.

• At least 3 years’ experience in medical affairs, as a medical science liaison, or in a senior scientific/medical role within pharmaceuticals, consumer healthcare, or nutrition.

• Strong scientific literacy — able to critically appraise clinical studies and translate evidence into clear, balanced messages for different audiences.

• Experience across OTC/nutrition and prescription products preferred; familiarity with medical devices is an advantage.

• Established relationships with HCPs, professional associations, or academic institutions in Kenya are a strong advantage.

• Excellent presentation, facilitation, and training skills, with confidence engaging senior specialists and large professional audiences.

• Working knowledge of Microsoft Office; valid driving licence and willingness to travel frequently within Kenya.

Core Competencies

Scientific and Technical • Scientific communication and presentation • Critical appraisal of clinical evidence • Medical writing and content development • Training design and delivery • KOL and stakeholder management • Compliance in HCP interactions

Behavioural • Credibility and professional presence • Integrity and ethical judgement • Relationship building • Clear communication and active listening • Planning and organisation • Autonomy in a fast-paced environment

Key Working Relationships

Internal • Head of Commercial (line manager) • Head of Medical & Regulatory and Regulatory Affairs/PV (functional guidance) • Sales and Commercial teams • Marketing Brand Manager • Chief Executive Officer / General Manager and leadership team

External • Doctors, pharmacists, nutritionists, and other HCPs • Key opinion leaders and specialists • Hospitals, clinics, and academic institutions • Professional associations and CME bodies • Principals’ medical and scientific teams

How to Apply

Interested and qualified candidates should send their CV and a cover letter to:

Email: hiring@kizunaedgetalenthub.com

Subject line: Medical Affairs Manager / MSL