As we wrap up Customer Service Week, we want to take a moment to appreciate our amazing customers and share some valuable tips to enhance your experience with us at Kizuna Edge Talent Hub. Your journey matters, and we’re here to support
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Are you sending out countless job applications but not hearing back? You’re not alone! At KETH Africa, we receive numerous applications, yet many are rejected by our clients due to CVs and LinkedIn profiles that haven’t been tailored effectively. Why is this
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Let’s be honest — we’ve all met that salesperson who talks so much you forget what they were selling in the first place.They’re enthusiastic, sure — but their customers are usually too polite to say, “I lost track after the first ten
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If you’ve ever worked in customer service, you know this story. It’s 8:15 a.m., you haven’t had your coffee, and a customer is already on the line — ready to tell you how your company “ruined their life” because a delivery was
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In an era where artificial intelligence can scan thousands of CVs in seconds and algorithms can shortlist candidates with machine precision, it’s easy to assume that the future of recruitment will be fully automated. But the more we automate hiring, the more
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The year is winding down. Deadlines are closing in, projects are wrapping up, and as 2025 draws to a close, many professionals—whether at the start of their careers, climbing the corporate ladder, or sitting at leadership tables—are asking themselves a familiar question:
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You’ve applied for job after job.You meet every qualification.You even update your LinkedIn regularly, But still… silence. No callbacks. No interviews. If this sounds familiar, you’re not alone.Thousands of skilled professionals — in Kenya, across Africa, and around the world — face
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The modern workforce is increasingly embracing remote work, offering professionals the flexibility to perform their roles from virtually anywhere. But here’s the truth: remote jobs are more competitive than traditional ones. Employers aren’t just looking for your skills — they’re assessing whether
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Elvis had been sending out applications for months. A skilled data analyst, he was tired of Nairobi’s long commutes and dreamed of a remote job with a global company. He did everything the blogs told him — polished his CV, clicked “Easy
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After more than a decade with a leading insurance company, Sarah had become a trusted Senior Underwriting Officer. She consistently delivered results — designing risk assessment frameworks, securing major corporate accounts, and mentoring new hires. Her performance was strong, her reputation even
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